1.What Does Peakachu Sell?
Peakachu is a family clothing brand built on just one idea: everyday wear shouldn't cost you an arm and a leg. Our huge collection spans various categories, from men's shirts, dresses and trousers to ladies' wear and a growing range for kids.
2.How Do I Choose The Right Size?
Our product pages come with a detailed size chart featuring real garment measurements, not just generic S-M-L labels. You can match your fit with confidence: go by your chest and waist measurements for a relaxed feel.
3.How Long Will My Order Take To Arrive?
Waiting is the hardest part, but our orders are carefully packed and processed within 7 days and delivered within 5-7 business days depending on your location.
4.How Much Does Shipping Cost?
Our shipping is free for orders above 1k USD, but the exact amount is calculated at checkout once you enter your delivery address. Our delivery and shipping prices are transparent.
5.What's Your Return And Exchange Policy?
You can return or exchange any item within 15 days of purchase. The item needs to be in its original state (unworn, unwashed and with its original tags). You can also follow our step-by-step return guide on our return policy page.
6.What Payment Methods Do You Accept?
Our checkout is quick and secure. We accept all kinds of credit and debit cards, along with other options shown at checkout. Everything is processed through encrypted, trusted payment gateways.
7.Are Your Clothes True To Size?
Our pieces are designed to fit true to your size, though the cut can vary slightly between styles, as a relaxed t-shirt and a tailored t-shirt may wear differently for obvious reasons. For the most accurate fit, we recommend having a quick look at the size guide.
8.How Do I Care For My Peakachu Clothing So It Lasts?
Every garment carries its own care instructions on the product page and label. Following the proper washing and ironing instructions will keep them soft, true to colour, and with a premium finish wash after wash.
9.Do You Ship Internationally?
Yes, we do ship internationally. We are expanding Peakachu, and you will see the list of countries on our site. If you don't find your country at checkout, don't count yourself out; just drop a line to our official email, and we will let you know.
10.How Can I Reach The Peakachu Team?
We are real people, and we are here to help. You can reach out to us through our contact us page, whether it's a question about sizing, styling advice or order updates. We will reply within 12 business hours.